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After hearing what was on offer - sounded very good - unfortunately I could not get any information by the internet until they confirmed by me paying an $898 deposit. When I would not give them my bank card number, and I was accused of just living in fear (yes!) I...
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#1021811
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My sister, myself, and my niece went to Bahama Bay Resort in Orlando for 1 week. I paid for extra days and had to listen to their "talk". I was told it would be first thing in the morning so I would not have to waste my whole day, however it was scheduled 30 minutes...
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#955687
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My wife and I went to see the property in Orlando and loved what we saw. When they did the presentation and offered it to us at half what the original price was, I figured it would be a good buy especially when they told me that they had people lined up to buy more...
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2.0
I liked
  • Location and property
I didn't like
  • Ability to resell
  • Every single lie i was told
  • Exchange policy
#936161
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Summer Bay Resorts Customer Care Review

Summer Bay Resorts
#970129
2.9
Arrive at predetermined time and rooms are never ready. They act as though the resort is fully booked but obviously there are accommodations that were not booked but you wait hours to get into a room. Does not matter if you are a cheap paying guest or an owner. Happens every time I stay here. No advantage to ownership!
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Other Product Review

Summer Bay Resorts
#777894
Summer Bay Resorts - Simple Review #1453826857
1 of 1
Miguel Gil clona targetas de credito y Es el manager de marketing increible
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Staff Review

Summer Bay Resorts
#646041
1.0
Horrible, these are very dishonest people!!!! Scam!!!not even a very nice place !! Very small
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Other Product Review

Summer Bay Resorts
#598880
I put a review on your site about our friteful vacation to summer bay resorts in august 2013 when your building went down in the sinkhole. It was posted as anonymous but I left my name. It is randy bryant 2129 kings chapel rd. Perry, ga. 31069. 478-987-9236 or 478-244-4885. We should have gotten an adjustment or something but we got nothing. That was not good publicity for a resort.
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When we originally bought our timeshare we were told how easy it would be to sell if we ever wanted to because "they always had a waiting list of consumers who want to buy." My time share is now paid off and when I tried to sell it I have found that it would cost me...
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2.3
I liked
  • I like the resort housing
I didn't like
  • For trying to resale without loosing money
  • Loose your money
#927366
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I really have not been disappointed until now. Not only do they want to keep my money invested, but to sell it would cost an additional 2 thousand dollars. This is not what I thought it would be. I am now in the silver program with them and not really any extras given....
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3.2
I didn't like
  • For trying to resale without loosing money
#838429
Reply to reviews
I book with bookvip.com. My vacation was ok but I made the best of it. So I check in at my hotel then I went down to summer bay welcome center they tell me I not quiefied to take the tour I call bookvip cuostmer service who is a third party I didn't know that so they...
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2.3
I didn't like
  • Cancellation policy
  • Worst experience ever
#819069
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We were referred to Summer Bay by Readers Digest (NZ), who had advised us that we had 'won' a $3000 holiday (no mention of US$).. The local call in NZ was actually answered in the US by an agent for Summer Bay (unbeknown to us). We were led on with the fact that the...
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1.4
#814439
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I had just arrived me my husband and two children get to the resort was only two beds. OK so I thought they would fix it no chance. Had to pay extra to fix the situation only to find the resort charges a cleaning fee more money spent talk to the reservations department...
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1.0
#760918
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This is a big scam.I paid for a package which included a4days3nights cruise after attending a90minutes presentation.THAT'S ALL THEY WANT YOU TO PAY AND ATTEND THEIR PRESENTATION. After which they DO NOT GIVE YOU.WHAT WAS PROMISED Instead they give you the royal run...
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Anonymous
Mad Mom

I have gone through the same thing. I am disputing the charge with my credit card company and Summer Bay is sending in bogus documentation.

#760240
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The resort is horrible and the customer service & experience is worst. DO NOT SPEND your money here! The resort sends you to another location out of the US on a horrific boat and cuns you into buying something overseas. Once you return and cancel within the 10...
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1.0
I didn't like
  • Awful
  • Falsified sales pitch
  • Anything
#711437
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