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My husband and I have been with summer bay resorts for some years,we have been charged a fee for late payment due to us not receiving a bill. An extra 300 dollars. I can not trust them now.
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Anonymous
Anonymous

Same thing happened to us. No bills either mailed or online or ANY correspondence from them in any attempt to receive payment. They let this go for 2 years, then all of a sudd...

Anonymous
Ben

Of course you had a late fee. Why wouldn't you? If the company didn't charge a late fee, everybody would claim every month that they didn't get their bill and just pay when ...

#493189
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Purchased a time share. Accountant and seller did not disclose I had frame time to cancel. Used one weekend. Ended paying more than $4,000. Had to pay $1,500 to be taken out of negative Credit Report. Do not allow this company to pressure you on sales. I had given to...
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#440663
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The condos or ok. But here is the kicker dont speak or go to the VIP desk after check in. Upon Check in we were promised early access to the parks and discount tickets. I declined them 7 times and told them we had been on the road for 24 hrs due to my kids graduation...
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#414026
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I have been called daily at 8 am and sometimes 2-3 times a day for weeks by Orange Lake Capital Management regarding??? Urgent calls ??? Was away for 5 days and had 9 calls Tried over and over to reach them--Dozens of time the phone disconnected Finally got a live...
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Anonymous
Anonymous

The funny part is that orange lake and summer bay are two different companies.

#399026
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Disney does a much better job at running their business and are much more customer focused. Summer Bay does neither very well. Also, the hot water in our Summer Bay Condo only worked on occassion. I think when someone else in the building was getting a shower, we just...
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Anonymous
Jim

I stayed at a Summer Bay resort in the Orlando area last July and have a upcoming trip next month. During last year's stay we visited Magic Kingdom, Epcot, Disney Hollywood S...

Glen Head, New York
#373811
Reply to reviews
NEVER book a "special deal" over the phone for a stay at a resort!!! I was *** enough to pay-for and book one of these deals at Summer Bay Resort and the two Disney tickets promised if I would attend the timeshare presentation [all day ordeal]. Was never honored. I was...
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#372529
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Last year we received an offer from Summer Bay Resorts. WE had no idea about this company at the time. We took advantage of the deal so we could have a place for our adult children to stay since we had no room across town. We got the place for the 150 bucks (actually...
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#361785
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I am so very sorry for what happened to all of you. I applied for a job with Summer Bay and went to train yesterday. I began reading what I could find online about Summer Bay while I and two other workers waited for the boss to get the printer to work for a promotion...
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Anonymous
Lies

Someone in this story is lying - Summer Bay does not even have a property in Oakland California... I find it hard to believe that this poster is, which means the people you w...

#350816
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I was on the internet looking for a vacation spot for my birthday when I came across Summer Bay Resort. I filed out the application for someone to call and give me more information about this resort after looking at the pictures of the Resort that I loved. I received a...
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Anonymous
Anonymous

buenas noches quisiera saber si este hotel tiene convenio *** la empresa de tour SOMOS FLORIDA? muchas gracias, pronta respuesta...

Anonymous
Anonymous

Sorry to hear this. I know there are several "fine print" qualifications that if you don't qualify you get penalized if you agree to the terms first. The first time I was cont...

I wrote to summer Bay in Orlando, FL area explaining my feelings politely. Also explained that my timeshare is now for sale with a resale agency and asked them to try to sell it for 7,000 ( 1,000 less than we paid). Since we bought it for half price from another owner...
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Anonymous
Pulltype

You will have to start thinking a price of $5 (five) not five thousand. Check Timeshare User Group for other ideas.

#322269
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