We went to summer bay resorts on our trip to disney in august 2013. We were at your resort when the building sank into the ground. It really scared us to death. We would have been in the sunken building if at the last minute I hadn't requested a handicapped room....Read more
I was 5 months late paying my fees. Paid fee owed plus late fees. Five months later I find out it had been turned over to collection agency. Now they say i owe $260. The originak bill wasnt but $525. I had already paid 610. I had checked twice before we use our week...Read more
Be careful with this resort is fraudulent, a month book through a marketing agent (ana olarrery - 352 432 2258), they called me to me and offered me a vacation package that could cancel whenever I wanted, that was not well, I get sick with a contagious viral infection...Read more
The worst experience ever. My family and I came back at night from a full day at Universal to find that our room had been left WIDE OPEN by housekeeping. On top of this, the TV had been turned on and re-positioned and someone had been in our beds. Literally, this was...Read more
I HAD ASKED FOR REFUND, BEFORE 30 DAYS WAS UP. SPOKE TO A CUSTOMER SERVICE REP NAME DOLORES (IF THAT'S HER REAL NAME)WHO PRETENDED TO BE A MANAGER. VERY RUDE AND NASTY . KEPT QUESTIONING WHY I WANTED TO CANCEL. SAYING WHY I BOUGHT THE PACKAGE IN THE FIRST PLACE....Read more
i received an email offering me a fantastic deal to stay at summer bay resort and after lengthy talks and going from one person to another i was to put up an amount of money to secure this deal which is a fraction of real cost, supposedly a promotion deal by the...Read more
Several years ago, I got a call from Summer Bay, wanting to sell a vacation "package." It cost around $250.00 and seemed like they were on the "up-and-up." It was for two destinations, with three "bonus" trips/accommodations that could be taken later. The "pitch"...Read more
I called to find out some info about possibly staying at Summer Bay . The person was very rude over the phone , when I asked questions he said look lady I cannot predict the future and hung up on me . I am coming down in feb for my nieces wedding who lives on the...Read more
Paid for a timeshare enrolled me into a referral program and charged me to come with the person. Never call back. Never van answer any questions.
Summer Bay promised me 60000 points bi annually if I boight their timeshare. I fell for it. They only give me 40000 points. That was 2010. All of my extra money goes to Summer Bay since then. I have never been to the timeshare since I purchased the timeshare since I no longer have extra money. They charge me several hundred dollars a year for maintenance for a place I have never even seen. I also pay them $121 per month for the $6000 mortgage. Do not fall for their sales pitch. They lie.
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