I book a 3 days package in March 2018 for one room with 2 queen bed and pay later an upgraded for a 2-bedroom villa because my son (adult) was going with his girlfriend. I check in July 25th at around 6:45 pm and was assigned a room with 2 queen beds although I told...Read more
What Sales people HATE about you and your company. SUMMER BAY RESORTS ORLANDO Dear Exploria Resorts or Thomas Morris Presidents……… The Number ONE sales people hate is Nepotism In the business world, nepotism is the practice of showing favoritism toward one's family...Read more
Summer Bay Resorts - Bad numbers
In March we went to a presentation, they attempted to charge thousands of dollars more and we caught them. Talked to the top Bob Elliott and he passed off to James Baker, who refuses our and will not contact us.
Paid our time share off. Contact the company to sell it. Sorry you have to do it your self, or you can pay us $2,000. and We will do it for you. But here is the catch; you have to surrender your propriety to them. They still make all the money. I don't want anything...Read more
This has got to be one of the biggest frauds known. I cannot believe that a class action suit has not been filed against this corporation. If you call them, all you get is a run around. The "supervisor" is never available. I wish i never fell for this nonsense. The...Read more
I would never stay here again. The place is dirty, tile floors are filthy, timeshare salesman Diego is an opinionated *** who needs to keep his personal beliefs to himself, and bugs in the room in the beds as well. We had management come with their team to determine if...Read more
My wife and I went to see the property in Orlando and loved what we saw. When they did the presentation and offered it to us at half what the original price was, I figured it would be a good buy especially when they told me that they had people lined up to buy more...Read more
I really have not been disappointed until now. Not only do they want to keep my money invested, but to sell it would cost an additional 2 thousand dollars. This is not what I thought it would be. I am now in the silver program with them and not really any extras given....Read more
I book with bookvip.com. My vacation was ok but I made the best of it. So I check in at my hotel then I went down to summer bay welcome center they tell me I not quiefied to take the tour I call bookvip cuostmer service who is a third party I didn't know that so they...Read more
I didn't like
- Cancellation policy
- Worst experience ever
We were referred to Summer Bay by Readers Digest (NZ), who had advised us that we had 'won' a $3000 holiday (no mention of US$).. The local call in NZ was actually answered in the US by an agent for Summer Bay (unbeknown to us). We were led on with the fact that the...Read more
Do you have something to say about Summer Bay Resorts? What happened? What can we help you with?