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Summer Bay Resorts - Bad numbers

In March we went to a presentation, they attempted to charge thousands of dollars more and we caught them. Talked to the top Bob Elliott and he passed off to James Baker, who refuses our and will not contact us.
2.4
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1207278
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Paid our time share off. Contact the company to sell it. Sorry you have to do it your self, or you can pay us $2,000. and We will do it for you. But here is the catch; you have to surrender your propriety to them. They still make all the money. I don't want anything...
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1.3
#1203212
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This has got to be one of the biggest frauds known. I cannot believe that a class action suit has not been filed against this corporation. If you call them, all you get is a run around. The "supervisor" is never available. I wish i never fell for this nonsense. The...
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1.0
#1188386
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I would never stay here again. The place is dirty, tile floors are filthy, timeshare salesman Diego is an opinionated *** who needs to keep his personal beliefs to himself, and bugs in the room in the beds as well. We had management come with their team to determine if...
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2.5
#1086665
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My wife and I went to see the property in Orlando and loved what we saw. When they did the presentation and offered it to us at half what the original price was, I figured it would be a good buy especially when they told me that they had people lined up to buy more...
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2.0
I liked
  • Location and property
I didn't like
  • Ability to resell
  • Exchange policy
  • Every single lie i was told
#936161
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I really have not been disappointed until now. Not only do they want to keep my money invested, but to sell it would cost an additional 2 thousand dollars. This is not what I thought it would be. I am now in the silver program with them and not really any extras given....
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anu4real9_32
anu4real9_32

They are big scam.

3.2
I didn't like
  • For trying to resale without loosing money
#838429
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I book with bookvip.com. My vacation was ok but I made the best of it. So I check in at my hotel then I went down to summer bay welcome center they tell me I not quiefied to take the tour I call bookvip cuostmer service who is a third party I didn't know that so they...
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2.3
I didn't like
  • Cancellation policy
  • Worst experience ever
#819069
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We were referred to Summer Bay by Readers Digest (NZ), who had advised us that we had 'won' a $3000 holiday (no mention of US$).. The local call in NZ was actually answered in the US by an agent for Summer Bay (unbeknown to us). We were led on with the fact that the...
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1.4
#814439
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Other Product Review

Summer Bay Resorts - Simple Review #1453826857
Miguel Gil clona targetas de credito y Es el manager de marketing increible
#777894
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I had just arrived me my husband and two children get to the resort was only two beds. OK so I thought they would fix it no chance. Had to pay extra to fix the situation only to find the resort charges a cleaning fee more money spent talk to the reservations department...
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1.0
#760918
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