Not resolved

Be careful with this resort is fraudulent, a month book through a marketing agent (ana olarrery - 352 432 2258), they called me to me and offered me a vacation package that could cancel whenever I wanted, that was not well, I get sick with a contagious viral infection and decided not to infect others in the hotel, call to cancel and they said it was impossible to cancel, I lost my money, ana agent told me I could cancel at any time.

tenga cuidado *** este resort es fraudulento, hace un mes reserve a través de un agente de mercadeo( ana olarrery - 352 432 2258), ellos me llamaron a mi y me ofrecieron un paquete de vacaciones que podia cancelar cuando yo quisiera, eso no fue asi, me enferme *** una infeccion contagiosa viral y decidi no infectar a otros en el hotel, llame para cancelar y me dijeron que era imposible cancelar , perdi mi dinero ,la agente ana me dijo que podia cancelar en cualquier momento.

Reason of review: Not as described.

Monetary Loss: $249.

Preferred solution: Full refund.

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