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We checked in on Thursday and friday we realize my daughter's purse was missing from the room she was in we search the entire house no purse was found then we realize her hats, and other things were missing too but, through it all no one called and apologize yet. I...
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3.3
I liked
  • I like the resort housing
I didn't like
  • I did not like that they were so unconcern of our loss
#664476
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We went to summer bay resorts on our trip to disney in august 2013. We were at your resort when the building sank into the ground. It really scared us to death. We would have been in the sunken building if at the last minute I hadn't requested a handicapped room....
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Kathleen, Georgia
#598856
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This place really sucks got there this weekend had just renewed my licenses in Georgia where they give you a paper copy until your permanent comes in the mail. Had to end up paying 200 dollars for my stay because they say my licenses were not valid to do the...
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Anonymous
Lisa Willis

We did the same thing stayed at the onsite hotel I was trying to save some money for the free breakfast. I have a bad back so staying there was not an option for us. Summer ba...

Anonymous
Wendy L

I have been an owner of Summerbay since 2005. I have never had any bad experience with them. I like Summerbay Resort so much that I upgraded in 2010. I have a question for tho...

#314162
Reply to reviews
i bought into their so called cheap vacations they ended up costing me more than if i had booked through my travel agent and one part of the vacation i was not allowed to use and i had already paid 400.00 for it dont get scamed by this company they suck you in by...
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Anonymous
Anonymous

i am in the same situation they charged me for fees and i ended up paying more money. i have not got to my vacation yet. now they want me to sign a paper that way i go to thei...

#286327
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we vacationed at summerbay resort and went to presentation. we didn't want anything, but before we got out of there they said we could do a 2 year trial and each year put $3000 in our account. they made it sound like u could use this money for anything. well they...
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Anonymous
Amanda

we too are in the very same boat... total scam

Anonymous
donald mansell

I HAVE THE EXACT SAME ISSUE. THE OLD BAIT AND SWITCH. NOW THEY SOLD THE COMPANY WHICH MAKES IT MORE DIFFICULT. LOOKING FOR A WAY TO GET MY MONEY BACK.

#254061
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The timeshare is paid off in full since 2008. We moved in 2007 and all correspondence from them was forwarded. If a bill was sent to me, I paid it. This year the bill for the maintanence fee and taxes didn't arrive. I didn't receive a late notice either. My husband...
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Anonymous
ScamBuster

Direct your complaints here: Florida Attorney General Toll-free Fraud Hotline: 1-866-966-7226 This fraud needs to be shut down now.

#191023
Reply to reviews
I booked a reservation w/Summer Bay Resorts in Gatlinburg, TN for the weekend of Sept 12, knowing in advance it was a timeshare sales pitch but I signed on anyway. What's 90 minutes and a bunch of free gifts with a weekend getaway in the Smoky Mtns - right?? On...
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Anonymous
ScamBuster

Direct your complaints here: Florida Attorney General Toll-free Fraud Hotline: 1-866-966-7226 This fraud needs to be shut down now.

Anonymous
TuLien

Totally agreed with your comment about RUN from anything that has to do with Summer Bay. Do not walk. Nothing describe Summer Bay better than the word SCAM. I\'m sorry ...

#138916
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First let me say that I did not stay at the resort. I have tried to cancel due to all of the lies that I fell for but have been given the complete runaround. I was told that I had won this trip. It was offered to me when I signed up with Direct TV. I was smart enough...
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Anonymous
ScamBuster

Direct your complaints here: Florida Attorney General Toll-free Fraud Hotline: 1-866-966-7226 This fraud needs to be shut down now.

Anonymous
Summer Bay Customer Service

I actually called back to complain about another charge issue. The girl with \"Customer Service\" actually said to me \"I hate the f#@*ing sales guys, they are liars.\" Whe...

#138834
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I BOOKED MY TRIP WITH SUMMERBAY. AT THE BEGINING THE PACKAGE WAS JUST FOR $398 SO I AGREED BUT ON TOP OF THAT THEY MADE ME PAY ANOTHER $200 FOR ACCOMODATION UPGRADE AND A RESERVATION FEE OF $90 ($15 FOR EACH NIGHT) WHEN I WENT THERE THE RESORT PROPERTY IN ORLANDO WAS...
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Anonymous
ScamBuster

Direct your complaints here: Florida Attorney General Toll-free Fraud Hotline: 1-866-966-7226 This fraud needs to be shut down now.

Anonymous
kevind

you did not purchase this package directly from summer bay resorts. we have never sold any package that includes a cruise...unfortunately; you were duped by one of the hundre...

#135695
Reply to reviews
This was the dirtiest nastiest place ever the beds were so hard you couldnt dent them with a sledge hammer which makes for a horrible night after long days at local parks. The people are nasty and the pressure to buy a timeshare is annoying we are already owners...
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Anonymous
ScamBuster

Direct your complaints here: Florida Attorney General Toll-free Fraud Hotline: 1-866-966-7226 This fraud needs to be shut down now.

Anonymous
Timeshare owner

We have stayed there twice and really liked the resort. The last time we were in the 3br pool house. The staff couldn\'t have been nicer. We did have a couple of maintenance i...

Glennville, Georgia
#133481
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Other Product Review

Summer Bay Resorts
#598880
I put a review on your site about our friteful vacation to summer bay resorts in august 2013 when your building went down in the sinkhole. It was posted as anonymous but I left my name. It is randy bryant 2129 kings chapel rd. Perry, ga. 31069. 478-987-9236 or 478-244-4885. We should have gotten an adjustment or something but we got nothing. That was not good publicity for a resort.
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