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Horrible !!! Was promised hotel voluchers and recieved expired ones !! Can not get customer service to call me back
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Anonymous
Anonymous

Good luckI been calling for days and can't get anyone to call me back. Worst resort ever for customer service. The sales people will flat out lie to you. And the lady tha...

1.8
#709003
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This is my families 1st stay at summer bay and most likely our last stay. The resort needs a desperate deep cleaning. Our tube had to be clean before I could bath our daughter there was mold around the jets. The carpet had so much dust and food and hair on the...
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1.7
#669615
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We checked in on Thursday and friday we realize my daughter's purse was missing from the room she was in we search the entire house no purse was found then we realize her hats, and other things were missing too but, through it all no one called and apologize yet. I...
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3.3
I liked
  • I like the resort housing
I didn't like
  • I did not like that they were so unconcern of our loss
#664476
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Did any one have summer bay resort timeshare email adders please, Thanks Jhon
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Anonymous
Anonymous

Won't do any good. They won't response. In one day I talked to 7 different people trying to get my issue resolved. The next day I talked to 4. Still waiting on someone to ...

Carrick-On-Suir, Tipperary
#652751
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Terrible. This is a scam. Came all the way here with my 3 daughters for vacation package and took time off work but because my husband had an emergency come up and couldn't attend ( even though I make enough money to qualify on my own) they charged us $450.00 and gave...
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1.1
Bay Lake, Florida
#646051
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Staff Review

Horrible, these are very dishonest people!!!! Scam!!!not even a very nice place !! Very small
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Website
Bay Lake, Florida
#646041
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They offer a package and when I paid , they chage the package and will not refund the money. I either take what they are offering me or loose my money. They are a scam. Do not get caught. It is an awful experience and they just wont give the money back. Nothing about...
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1.0
I didn't like
  • Awful
  • Loose your money
#639851
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On 17/03/15 my wife was informed on her computer that she had won a huge discount on a number of holidays in and around Florida. She was given a local phone number in Sydney where she spoke to a number of people who assured her of the legitimate nature of her good...
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Anonymous
Anonymous

My Uncle has just been scammed they offered a second option and hes waiting on new paperwork I have investigated this and found that Summer Bay Vacations is in fact in the cou...

Anonymous
Faeeda

Thank you for your comment. It helped us a lot. We have paid for two "so called" great package @ $269.00 (US) each. We were also promised a car each 7days 6nights and the use ...

#627642
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Summer Bay Resorts just stayed there Apr 18 thru 22 Apr 2015. Stayed at the affiliate Encantanda that is run by Summer Bay. Encantanda houses a t e nice, but when checking out they could not give me a receipt. McDinalds even gives receipt. The if you stay their...
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2.4
#625772
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A salesman called me about an "upscale resort" just 2.3 miles away from the closest Walt Disney World Resort (WDWR) entrance, one that provides free deluxe breakfast and free 5-minute shuttle ride to WDWR every 30 minutes. He was trying to rush me to book a sale with...
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I didn't like
  • Their falsified sales pitch
#605135
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