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SUMMER BAY RESORTS WAS THE VACATION PACKAGE I CHOSE LAST YEAR. I ONLY HAVE TAKEN ONE PART OF MY PLAN WHICH WAS IN GATLINBURG TN.

THAT WAS A STANDARD ROOM IN WHICH WAS VERY ABOVE AVERAGE. HOW THE COMPLAINTS POSTED HAVE BEEN SO BAD..I DON"T UNDERSTAND POSSIBLE. THE RESORT WAS NOT ONLY CLEAN PROFESSIONAL AND BEAUTIFUL VERY VERY UP TO PAR. I WILL BE COMPLETING THE TOUR OF THEIR TIMESHARE THIS YEAR AND HOPE TO PURCHASE A TIMESHARE IN ORLANDO.

SOME PEOPLE SIMPLY CAN'T BE SATISFIED NOR DO THEY UNDERSTAND BUSINESS TRANSACTIONS BECAUSE OF THEIR LACK OF KNOWLEDGE . FOUR OTHER MEMBERS WAS WITH US ON OUR TRIP AND WAS AS EXCITED TO BE ACCOMMIDATED IN SUCH AN EXPENSIVE MOTELGATLINBURG SQUARE FOR SUCH AN DISCOUNTED PRICE. THIS YEAR ONCE TRAVELING COMPLETING OUR TOUR OF SUMMER BAY RESORTS WE WILL RETURN TO THIS SITE AND KEEP YOU UP-DATED ON THE LIES POSTED BECAUSE OF THEIR HARD TO PLEASE PERSONALITIES OR GOD KNOWS WHAT THAT WOULD CAUSE THEM TO POST SUCH FALSE DOCUMENTS AGAINST SUMMER BAY RESORT.

ONE POST STATED THEY BOUGHT A TIMESHARE FOR FIVE DAYS..IF ANYONE KNOWS ANYTHING ABOUT PURCHASING A TIMESHARE THEN THEY KNOW THIS IS NOT POSSIBLE. GOOD LUCK AND ENJOY YOUR VACATION

Location: Arcadia, California

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Guest

We just paid for a trip to Disney World....wow now am upset

So they really don't work? It's all fake?

Guest

talk about good customer service? that's a joke!!!

my mother who rencently passed has a condo at Gatlinburg Town Square in TN. I am still trying to get the condo in my name. I went to TN last November and asked them how to get the timeshare in my name since it was left to me, did everything! when I asked to see her unit no one even offered to show me the unit everyone left except 1 individual who said I could go see it myself "now that's customer service"!!!

after returning from seeing the unit I asked the same indiviual who I asked to see unit a question she did not even answer my question very vague not helpful at all (My mother would roll over in her grave if she knew I recieved this type of customer service).! 2 months later the timeshare is still not it my name, I have yet to get someone to resolve this issue in Gatlinburg nor Orlando next I will write a personal letter about my bad experience FYI: If you have a loved one who leaves a timeshare to someone PLEASE! add that individuals name on timeshare before the loved one passes away so you want have a headache trying to get it in your name. My mother loved her timeshares she had 5 and would be very upset with the customer service her daughter recieved!

I am begining to think they are just money pits!!! :cry

Guest
reply icon Replying to comment of Guest-411807

Call the resort and ask to speak to Dale Kennedy. He is the new resort General Manager.

Transferring time shares takes time and money, they are deeds in Tennessee and have to be registered with the court.

The people you dealt with in 2012 were let go.

Guest

talk about good customer service? that's a joke!!!

my mother who rencently passed has a condo at Gatlinburg Town Square in TN. I am still trying to get the condo in my name. I went to TN last November and asked them how to get the timeshare in my name since it was left to me, did everything! when I asked to see her unit no one even offered to show me the unit everyone left except 1 individual who said I could go see it myself "now that's customer service"!!!

after returning from seeing the unit I asked the same indiviual who I asked to see unit a question she did not even answer my question very vague not helpful at all (My mother would roll over in her grave if she knew I recieved this type of customer service).! 2 months later the timeshare is still not it my name, I have yet to get someone to resolve this issue in Gatlinburg nor Orlando next I will write a personal letter about my bad experience FYI: If you have a loved one who leaves a timeshare to someone PLEASE! add that individuals name on timeshare before the loved one passes away so you want have a headache trying to get it in your name. My mother loved her timeshares she had 5 and would be very upset with the customer service her daughter recieved!

I am begining to think they are just money pits!!! :cry

John N Mzy

I will second "pulltype." Anyone who uses all capitals is suspect and the whole missive sounds like an employee of a scam attempting to delude people into thinking well of his employer.

Guest

Sounds like an insider to me and all capitals speak volumes. Check out all the timeshare complaints on this site and check the ads on this same page. Avoid prepaid vacation and timeshare plans.

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